Last Updated: Nov. 13th, 2024
RTR Electronics Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, in compliance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 in Ireland, and other global privacy laws.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Company name and job title
- Billing and shipping addresses
- Payment details (processed securely and not stored on our servers)
1.2 Usage Data and Analytics
We collect data on how you access and use our website. This data may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and date/time of access
We use third-party services, including Google Analytics, Google Tags, and HotJar, to analyze usage and improve user experience. These tools may track how you interact with our website and collect anonymous data to help us improve.
1.3 Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to monitor activity on our website. These technologies help us enhance our services, analyze user behavior, and deliver a better experience. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
- To Provide Services: To deliver our services and manage client relationships.
- To Improve Our Website: Usage data and analytics help us enhance website performance and functionality.
- To Communicate with You: We may contact you for marketing, updates, or service notifications.
- To Comply with Legal Obligations: We may process your information as required by law.
3. Sharing Your Information
We do not sell or rent your Personal Information. However, we may share your information with:
- Service Providers: We may share information with third-party service providers, such as Google Analytics and HotJar, to help analyze website usage and improve user experience.
- Legal Compliance: We may disclose information if required to do so by law or in response to legal requests.
4. Your Data Rights
You have the right to:
- Access the information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data where legally permitted.
- Object to processing for direct marketing purposes.
To exercise these rights, please contact us at Info@rtrelec.com.
5. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or alteration. However, no internet-based transmission is fully secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to and processed in countries outside of Ireland and the European Economic Area (EEA). We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed toward children under 16. We do not knowingly collect information from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate when the changes take effect. We encourage you to review this page periodically to stay informed of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Info@rtrelec.com
Phone: +353 61 240695
Address: RTR Electronics Ltd., Unit 6, Annacotty Business Park, Co. Limerick, Ireland V94 R2H0
